The hotel offers amenities for your comfortable stay and unforgettable experiences
Lovely Pool Area
“The pool area was absolutely lovely, providing a serene escape with a stunning ocean view.” view full review
Cocktails Delight
“The cocktails served in the main bar were next level, truly elevating our dining experience!” view full review
Comfortable Room
“My room was not only very clean but also incredibly comfortable, featuring an excellent mini bar and lots of plush pillows.” view full review
Spa-like Bathroom
“The bathroom amenities were exceptional, making it feel like a spa retreat each time I used the shower.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Beach umbrellas
Sun loungers
Sun terrace
Body scrub
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Sir Leslie Thiess Drive,
Townsville,
Australia,
4810,
Queensland
Map view
street view
Sir Leslie Thiess Drive,
Townsville,
Australia,
4810,
Queensland
City landmarks
Beach
The Strand
1.5
mi
Museums
Museum of Tropical Queensland
1.1
mi
Aquarium
Reef HQ Great Barrier Reef Aquarium
1.1
mi
Reef HQ Aquarium
1.1
mi
Mountain
Castle Hill Lookout
1.5
mi
Gallery
Perc Tucker Regional Gallery
1.1
mi
Reef HQ
1.1
mi
Church
St James' Cathedral
3600 ft
Denham Lane
Street Art CBD Walking Trails
3500 ft
Gallery
The Drill Hall Studio
3600 ft
Museums
Maritime Museum of Townsville
1.1
mi
Public Building
Townsville Magistrates Court
1.1
mi
Breakwater Marina
4600 ft
The Strand
Tobruk Memorial Baths
2400 ft
Port of Townsville
2900 ft
Parks
ANZAC Park
1.1
mi
Harbor
Townsville Yacht Club Marina
1.1
mi
Paxton Street
Queens Gardens Townsville
1.5
mi
Queensland Parliament Office
1.1
mi
Sturt Business Centre
1.1
mi
Pipers Lookout Hervey s Range
1.1
mi
Townsville Supreme Court
1.1
mi
Garden
Queens Gardens
1.5
mi
Reef Headquarters Aquarium
1.1
mi
Public Building
Townsville City Council
1.7
mi
Family Court of Australia
1.7
mi
Nearby
Events
Townsville Entertainment and Convention Centre
1500 ft
Casinos
The Ville Resort-Casino
1500 ft
Restaurants
The Palm House
200 ft
Sir Leslie Thiess Drive The Ville Resort - Casino
The Surf Club Townsville
3000 ft
80 The Strand
Townsville Yacht Club
1.3
mi
1 Plume St South Townsville
Masala Indian Cuisine
1.4
mi
7 Palmer St South Townwville
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Great location
Limited seating
Pricey dining
8.4/10
Great
Rooms
7.2
Location
7.8
Service
8.3
Dining
7.2
Guest reviews
8.4/10
based on 6 reviews
4/5
based on 1084 reviews
8.2
8.2/10 based on 355 reviews
#13 of 42 hotels in Townsville based on Tripadvisor
Charles
United Kingdom,
May
2024
7.8/10
The hotel overlooks the ocean and Magnetic Island but needs a little maintenance. The rooms are clean and comfortable, albeit a bit small for the price. The service was very attentive and helpful. The location offers fabulous views but is just outside the city center. The dining options are great, with a fantastic range to suit all dietary requirements. Overall, a nice place that needs a little TLC.
Rooms
7.0
The rooms were clean and comfortable, though a bit small for the price.
Service
9.0
The staff was extremely helpful at the front office and restaurants, even assisting in finding a medical center.
Location
8.0
The location offers fabulous views but is just outside the city center.
Dining
8.0
The dining experience was great with a fantastic range of options.
Facilities
7.0
The facilities were decent but could use some improvements.
Edward
United Kingdom,
May
2024
7.6/10
The hotel's rooms are dated and showing age, exactly the same layout as the Executive suite with an adjoining door. The service was a mix of very helpful, delivering a forgotten camera to the airport, and at the same time lacking warmth, creating a sterile environment. The location is great by the water but a little out of the way to the rest of Townsville. The dining experience ranged from wanting a simple bowl of cereal to enjoying a lovely view of the marina during in-room breakfast at the restaurant 'Quarterdeck,' which offered amazing meals. The facilities were satisfactory, catering to basic needs.
Rooms
7.0
The rooms are dated but fairly comfortable.
Service
6.0
The service was a mix of helpful and impersonal.
Location
8.0
The hotel sits by the water, offering a scenic view, but it's a bit isolated from the main areas of Townsville.
Dining
9.0
The dining experience varied from simple requests to enjoying the scenic views of the marina with top-notch meals.
Facilities
8.0
The facilities met basic needs.
William
United Kingdom,
April
2024
8.2/10
The hotel had a bang on trend decor that was very comfortable and had a large, clean, and modern feel. The service was exceptional, ensuring all our requests were met promptly. The location was fabulous with gorgeous views, but seating availability was limited. The dining experience offered a fantastic range but was a bit on the pricey side. The facilities were top-notch with everything we needed at our fingertips.
Rooms
8.0
The room was very comfortable with a modern feel.
Service
9.0
The staff was extremely helpful and accommodating.
Location
8.0
The location was fabulous with gorgeous views.
Dining
7.0
The dining was great with a fantastic range to suit all tastes.
Facilities
9.0
The facilities were top-notch and well-maintained.
Friendly staff
Limited seating
Joseph
United Kingdom,
March
2024
7.4/10
My stay at the hotel was quite pleasant overall. The room, though not ready when I arrived, turned out to be excellent, especially for my elderly sister and me. The location was terrific, right on the water with plenty of parking, but cleanliness was a bit of an issue. The staff provided great service, going the extra mile, yet dining options were somewhat limited and overpriced.
Rooms
8.0
The room looked clean and renovated, offering a comfortable stay.
Service
9.0
The staff were courteous and went above and beyond in customer service, making check-in a breeze even during a busy period.
Location
7.0
The hotel's location is terrific, right on the water with plenty of parking and great entertainment areas, but cleanliness was lacking in some areas.
Dining
6.0
Dining options were a bit limited and expensive, but the staff were friendly and accommodating, enhancing the experience.
Facilities
7.0
The facilities provided were satisfactory for my needs.
Joe
United Kingdom,
August
2023
7.4/10
The hotel had rooms that were absolutely freezing cold, although I enjoyed the view from there. It was fine overall, but there was no pool which was a downside.
Rooms
6.0
I found the rooms to be absolutely freezing cold, but the shower chair was very good, and I enjoyed the view from there.
Service
9.0
The staff were very friendly and accommodating, especially a couple of the staff members who helped us get rooms close to our friends with an early check-in and late checkout.
Location
8.0
The hotel was within easy walking distance to the main shops, Museum, and Aquarium, and it was close to the Magnetic Island ferry.
Dining
7.0
The dining experience was good overall, despite being a bit slow and inefficient. The room was tidy, and the staff were friendly. Miss songs were great, we even had my granddaughter's 21st there!
Facilities
7.0
The Q Deck is a lovely place to have a beer, and the pool was fantastic.
friendly staff
freezing rooms
Peter
United Kingdom,
May
2023
7.2/10
The hotel offers stunning views of the sea and city from the rooms along with a lovely bottle of bubbly, although some areas appear tired. The service was a mix of unhelpful promises and friendly assistance. The location has a beautiful swim-up bar but lacks coziness. The dining experience is nice but pricey, suggesting better options outside. Overall, the facilities are good with a few minor drawbacks.
Rooms
7.0
The rooms are well-fitted out and airy.
Service
8.0
The staff were happy, helpful, and ready to assist, ensuring our requests were met.
Location
8.0
The hotel has a nice swim-up bar and a convenient location to the ferry terminal.
Dining
6.0
The dining options are nice but expensive, recommending exploring alternatives for better value.
Facilities
7.0
The facilities are good with a few minor drawbacks.
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